Website Maintenance and Support

Your site updated, backed up and always online.

We take care of the technical side of your website every month: updates, backups, security, speed and monitoring, plus hours for edits and new blocks. You write to one team that knows your site.

Dailybackups stored off the server
24/7uptime monitoring
3 monthsfree support for sites we build
Who it is for

Website support for businesses without their own developer.

Most companies do not need a full-time developer, but every site needs someone responsible for it. That is what a maintenance plan is.

Sites we built

Every site we launch gets three months of free support; after that a plan keeps it in the same condition.

needs → continued care

Sites built by others

Your developer left, the agency closed or nobody knows the passwords. We audit the site and take it over.

needs → takeover + plan

Stores and platforms

Online stores and web platforms where an hour of downtime costs orders.

needs → priority support
What is included

Website maintenance services, so nothing breaks unnoticed.

Updates and security

The work that keeps a site safe and compatible.

  • Core, theme and plugin updates
  • Updates tested on a copy first
  • Security scans and fixes
  • SSL and domain renewals

Backups and monitoring

So a problem is noticed in minutes and fixed from a fresh copy.

  • Daily backups outside the server
  • Uptime monitoring every minute
  • Error and form monitoring
  • Recovery after hacking or failure

Edits and development

Hours each month for changes your team cannot make itself.

  • Text, price and image updates
  • New pages and blocks
  • Speed checks and fixes
  • Small features and integrations
Plans

Website maintenance plans: fixed monthly price.

Pick a plan by how often your site changes and how much downtime costs you. You can move to a larger plan as the site grows.

Basic care

$49per month
  • Daily backups
  • Core and plugin updates
  • Uptime monitoring
  • SSL and domain renewals
  • 2 hours of edits

Business most chosen

$129per month
  • Everything in Basic
  • Security scans and fixes
  • Speed checks every month
  • 6 hours of edits and new blocks
  • Reply within 4 working hours

Growth

$299per month
  • Everything in Business
  • Monthly SEO report and fixes
  • New landing pages for campaigns
  • 15 hours of development
  • Dedicated manager
Every site we build includes 3 months of free support before a plan starts.
How it starts

How we take over your website: five steps.

  1. 01

    Request

    Send the site address and what worries you about it.

    → first answer and next steps
  2. 02

    Access

    Hosting, domain, admin and code access handed over safely.

    → everything in your name
  3. 03

    Audit

    Versions, security, speed, backups and errors checked.

    → written report
  4. 04

    Fixes

    Critical problems fixed, backups and monitoring set up.

    → stable baseline
  5. 05

    Monthly care

    Updates, checks, edits and a short monthly report.

    → a site that just works
Guide

Website maintenance: what it includes and why it matters

Why a website needs regular care after launch, what a maintenance plan covers, what it costs to skip it, and how to hand your site over to a new team without losing anything.

Why does a website need maintenance?

A website is software that runs on a server connected to the internet. Even if you never change a word on it, the world around it changes: browsers update, PHP versions reach end of life, plugins publish security fixes, certificates expire and attackers scan every site for known holes.

  • Security. Most hacked sites run outdated software with known vulnerabilities.
  • Stability. An update to one component can break a form or a checkout without anyone noticing for days.
  • Speed. Sites slow down as content, images and plugins accumulate.
  • Search. Google ranks slow, broken or insecure sites lower. See our SEO services for the growth side.

What does website maintenance include?

A good maintenance plan covers four areas every month.

AreaWhat we doHow often
BackupsFull copy of files and database, stored outside the serverDaily
UpdatesCore, theme, plugins and libraries, tested on a copy firstMonthly or on security release
MonitoringUptime, errors, forms and SSL certificateContinuous
EditsTexts, prices, pages, blocks and small featuresOn request, from your monthly hours

Each month you get a short report: what was updated, what was checked, what was fixed and how many hours were used.

How much does website maintenance cost?

Our plans start at $49 per month for basic care of a small site and go up to $299 for stores and platforms that change every week and need development time. The price depends mainly on how many hours of edits you need and how fast we must react.

  • Basic care suits business card and corporate sites that rarely change.
  • Business suits active corporate sites and small stores.
  • Growth suits stores and platforms with regular campaigns and new features.

Compare that with the cost of skipping it: restoring a hacked site without a backup, or a store that cannot take payments over a weekend, usually costs more than a year of maintenance.

WordPress and Laravel support

Most of the sites we maintain run on WordPress or Laravel, and each needs a different kind of care.

  • WordPress: plugins are the main risk. We keep their number down, update them on a copy first and replace abandoned ones. More on our WordPress development page.
  • Laravel: framework and PHP upgrades, dependency updates, queues and scheduled jobs. More on our Laravel development page.
  • Other platforms: we also support sites on other PHP systems and static sites after a short audit.

How to move your site to a new support team

Changing the team that looks after your site is simple if the accounts are in your name. Before anything else, make sure you have:

  • Access to the domain registrar account (for .am domains, the registrar where the domain is registered).
  • Access to the hosting or server.
  • Administrator access to the site.
  • Access to the code repository, if the site has custom code.
  • Access to Google Analytics, Search Console and any email services.

If some of these are missing, we help you recover them. Then we audit the site, set up backups and monitoring, and fix critical problems before regular maintenance starts.

What if the site goes down or gets hacked?

Monitoring tells us within minutes that a site is down. Most outages are fixed by restoring the latest working backup or rolling back a failed update.

  • If the site was hacked, we clean it, find and close the way in, change all passwords and restore from a clean backup.
  • If the hosting fails, we can move the site to a new server from the backup.
  • If the domain or SSL expires, we renew it and set reminders so it does not happen again.

Not on a plan yet and your site is down right now? Write to us: we also help with one-off emergencies.

Updated October 2026

Questions

Website maintenance: frequent questions

How much does website maintenance cost?

Our monthly plans are $49, $129 and $299, depending on the number of edit hours, how fast we react and whether SEO and development work are included.

What is included in website maintenance?

Daily backups, updates tested on a copy, uptime and error monitoring, SSL and domain renewals, security checks and a set number of hours for edits each month.

Can you maintain a site that someone else built?

Yes. We start with an audit of the code, versions, security and backups, fix critical problems, then move to a regular plan.

Do you support WordPress and Laravel sites?

Yes, most of the sites we maintain run on WordPress or Laravel. We also support other PHP sites after a short audit.

How fast do you respond?

On the Business and Growth plans we reply within 4 working hours. Monitoring alerts about downtime reach us within minutes, so we often know about a problem before you do.

What can I use the monthly hours for?

Anything your site needs: text and price updates, new pages and blocks, speed fixes, small features and integrations. Larger projects are quoted separately.

Can I change my plan later?

Yes. If your site starts changing more often or you need more development time, you can move to a larger plan. All access and backups always stay in your name.

Is support included when you build a site?

Yes. Every site we launch gets three months of free support. After that you can choose a plan or continue on request.

Can you recover a hacked site?

Yes. We clean the site, find the vulnerability, close it, change passwords and restore from a clean backup, then set up protection and monitoring.

Will you also improve the site, not just maintain it?

Yes. Hours in every plan can be used for new blocks, pages and features, and the Growth plan includes monthly SEO work.

Get support

Send us your site address. We will check it and suggest a plan.

Phone +(374) 55 25 28 31 Email info@creativeweb.am Telegram · Viber · WhatsApp
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